Can’t logout from account

  • Resolved kdmahesh1788

    (@kdmahesh1788)


    6 years, 6 months ago

    On my e-commerce website, I can’t logout from my account, even I have made a sample purchase on my store, in the Order tab it is not showing any order details; it completely blank.
    – I tried by deactivating all the plugins except Woocommerce.
    – Then actually I had deleted Twenty Seventeen theme, I reinstalled it and enable it but still, it is not getting logout.

    So tell me the way to resolve this issue. We’re in urgency to launch our estore.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Erica K. a11n

    (@piratepenpen)

    Automattic Happiness Engineer

    Hey there @kdmahesh1788,

    After looking at your site, I’m unable to locate a My Account page anywhere (https://www.yoursite.in/my-account/). It is from there that your customers will be able to access the My Account Dashboard and Log out from that page. This is where some of the confusion may be occurring from your customers.

    I’ve included a screenshot for you to show you what I mean on my test site: https://cld.wthms.co/2CDu0S

    As for your blank order page, can you verify that it is coming from https://www.yoursite.in/my-account/orders? Thanks!

Viewing 1 replies (of 1 total)
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