Can’t Login with Static IP

  • Resolved Mikhal

    (@dsgnweblog)


    2 years, 6 months ago

    Hello,

    I added my static IP to the plugin, but I was still blocked from logging in. I then tried to use a custom login URL, but I was still blocked.

    Is there any way you can solve this issue?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Simeon Boev

    (@k3llanved)

    Hello @dsgnweblog,

    The IP address restriction stores the information in the database of the website. Take a look at the options table of your website and search for sg_login_access. Leave the option value to a:0:{} as this will disable the IP login restriction feature.

    Best Regards,
    Simeon Boev

    Thread Starter Mikhal

    (@dsgnweblog)

    Thank You Simeon for Your response.

    Is disable the IP login restriction for my static IP or disable it for everyone?

    Plugin Support Vladimir Trandev

    (@vtrandev)

    Hello @dsgnweblog,

    My colleague advised you of how to disable the IP login restriction for everyone, so you can then successfully login to your backend. However, this could be also achieved via wp-cli:

    wp sg login-access remove IP – removes IP from the whitelisted ones
wp sg login-access remove all – removes all of the whitelisted IP addresses

    If you would like to check all whitelisted IP addresses or add an additional IP, you can use:

    wp sg login-access add IP – allows only specific IP(s) to access the backend of the website
wp sg login-access list all – lists the whitelisted IP addresses

    However, I would recommend you to double check your IP address, for example via:

    https://icanhazip.com/

    In case, your website is hosted at Siteground, you can also anytime submit a support ticket in your Client Area there and we will be glad to assist you further.

    Regards,
    Vladimir

Viewing 3 replies - 1 through 3 (of 3 total)
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