Can't Login with Firefox 34

  • Suddenly I cannot use Firefox to login to any of my WordPress websites. This occurs on two separate computers, both running Firefox 34. However, there are no login problems using Internet Explorer 11. I’m using WordPress 4.1.

    I have already Googled this problem and have tried all the various suggested remedies including making sure cookies are enabled, clearing the cache, deleting cookies, deleting history, etc.

    Has anyone else encountered this problem. I have been using Firefox and WordPress together for year.

Viewing 5 replies - 16 through 20 (of 20 total)

  • try downloading the latest version of firefox and then install it on top of your current installation. That had solved an issue for me where certain social media buttons weren’t showing up on some sites.

    Thread Starter GDGerlach344

    (@gdgerlach344)

    I downloaded 34.0.5 and installed it on top of 34.0; didn’t fix the problem. I have only one add-on installed and made sure it was disabled. I have a bare bones test website that only has a few plugins. I made sure those plugins were disabled and it was using WordPress 4.1.

    So is it safe to assume we can eliminate the following:
    -Theme (I use four themes for my eight websites)
    -Wordpress plugins (disabled all on test website)
    -Wordpress version (using 4.1)
    -Firefox settings (login problem exists on three separate computers all running 3.4 or 3.4.5; no settings were intentionally changed by me)
    -Firefox cookie, history, cache, etc. (all deleted; set to “remember history”)

    Seems as though that would leave my ISP as a primary suspect; perhaps it’s their data base server. Even though I have eight separate data base accounts, the ISP considers it to be one database and one flaw or update can affect all data base accounts. If you guys agree with this, I just need some help steering my ISP in the right direction if possible. At the very least they should be aware of other customers having this same problem.

    Moderator James Huff

    (@macmanx)

    I suppose it would be the hosting provider next, maybe a server level security setting?

    If you explain the problem to them, and point them to this thread, they should see that they’re really the only thing left to rule-out.

    Thread Starter GDGerlach344

    (@gdgerlach344)

    Just as I suspected, it turned out to be an ISP problem. Here’s the response I got from them:

    “We’ve had a rash of brute force attacks against wordpress sites against wp-login.php and xmlrpc.php files and one of our admins placed an iptables entry on your server to try to minimize the hit count before blocking the source from continued attacks. I suspect the rule in place was too strict so I removed it for now.”

    Once they removed the rule, I was able to use Firefox to login to my sites.

    Moderator James Huff

    (@macmanx)

    Excellent, I’m glad they were able to fix it for you! ??

Viewing 5 replies - 16 through 20 (of 20 total)
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