Can’t login to /wp-admin area with correct username and password

Hi, I can’t seem to login to the back end of either of my websites. I’ve tried different computers, different users, different browsers but still not having any luck. I keep getting this message:

ERROR: The username or password you entered is incorrect. Lost your password?

10 attempts remaining.

I am DEFINITELY using the correct login details.
I thought it was something to do with the loginizer plugin I have installed, so first whitelisted my IP address (from a computer that was still logged in- (which didn’t work)) and then deactivated the plug in and I’m still getting the same message.

I’ve also tried resetting my cache and cookies but as it’s happening on more than one computer I don’t think it’s to do with browser settings?

This seems to be happening more often than not at the moment, and I’ve just been waiting for it to let me back in (which it does sometimes randomly) but I’ve got work to do and it’s doing my head in. Please help!!!

Also it redirects from wp-admin to wp-login.php not sure if that’s anything to do with anything?

• This topic was modified 7 years, 2 months ago by rosie2233.