Can’t login to WP Admin after Migration

  • Resolved rox369

    (@rox369)


    6 months, 2 weeks ago

    Auto-Migration of Database and Files using Destination Key was initiated successfully at Source and Restored fully at destination. Copied site loads fine on destination server. However when I tried to login to the admin panel, my admin credentials are not accepted. Tried to reset password but didn’t receive any emails. I’m stuck now. Please help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @rox369

    Please make sure that you log in with the username and password of the source website, because users data in the database have been replaced during the migration process.

    All the best,

    WPvivid Support Team

    Thread Starter rox369

    (@rox369)

    @tonyrobins I’m confused. At destination I did use the credentials of a user who is an administrator on source website. But you’re saying the user data is replaced during migration? So how will I login at destination?

    Plugin Support tonyrobins

    (@tonyrobins)

    @rox369 Users of destination site will be replaced with users of source site during a migration process. So, you should log in using a user of source site.

    Can you let us know the exact error message you get when trying to log in?

    Also, make sure that the user already existed on the source site when you performed the migration.

    All the best,

    WPvivid Support Team

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello,

    Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

    Please feel free to start a new one if you need any further assistance.

    All the best,

Viewing 4 replies - 1 through 4 (of 4 total)
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