Can’t login in wordpress dashboard even after resetting the password

  • Resolved mmwashok

    (@mmwashok)


    2 years, 2 months ago

    Hi,
    I am using WP Cerber security plugin at this site – https://nlkplumbing.com.au/

    I forgot wp login password and tried to reset it using wordrpess default forgot password option. I reset the login password, but failed to login. Then I reset password using databse, but still I couldn’t login. Then I tried by adding new admin user through database query, but no luck.

    Then finally I removed this security plugin from FTP. But still I couldn’t login in my wordpress backend. Can you please help me, what can be the issue and how can I reset my wordpress login password.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author gioni

    (@gioni)

    Most likely, you forgot to use MD5 hash of the password when you changed the password directly in the database. You need to replace the value in the user_pass field with your new one using the MD5 function from the drop-down list in phpMyAdmin.

    Thread Starter mmwashok

    (@mmwashok)

    No, I didn’t forget. I used MD5 while resetting the password, see below query

    update wp_users SET user_pass = md5(‘yourpasswordhere’) where user_login=’admin’;

Viewing 2 replies - 1 through 2 (of 2 total)
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