Can’t log in – ‘user does not seem to exist’

  • Resolved ellensmith

    (@ellensmith)


    18 years, 4 months ago

    Ack!

    I can’t log in to the wordpress blog that I set up on my own domain (hosted on a 3rd-party server). My username and password don’t work, and when I request a new password I get the error message “Sorry, that user does not seem to exist in our database. Perhaps you have the wrong username or e-mail address?”

    This is a new blog, installed several weeks ago but not yet revealed to the world. Yesterday I upgraded to version 2.0.4, downloaded and installed a theme, added some images, and did some other set-up work before turning off my computer.

    Today I could not log in. Username and password were saved on this computer, I had cookies set, and I have my “welcome” e-mail with the username and password, so I am reasonably sure I am using the correct username, e-mail address, and password.

Viewing 5 replies - 16 through 20 (of 20 total)

  • I really appriciate all your help, but I don’t know much about these things and therefore, struggle with terms. Could someone please tell me
    a) is there a support for this sort of thing- who could I contact in order to get this “username” changed/ make it work-this email (above, posted 28th Jan)must have come from somwhere?
    b)if I update godaddy’s version of wordpress, should it work then?

    PLEASE, PLEASE HELP!

    to “wordpress”: who has sent the email with “username” and “password”? and how do I change /reset this?

    to twenty5:

    I have got it!!!!

    Ok, I called godaddy support and nice man told me to uninstall wordpress and install again. when you do, the page that comes up with configuration where you have to fill in following: admin name, admin password, email address and blog title- this is an important part- the admin name and password are one that you will use to log on to your wordpress for editing. Good luck!
    I hope it works for you…

    yea.. i was going to try that out too…

    Thx! FINALLY A RESPONSE!

    btw, whats the link of your site? (just to keep in contact with each other)

    Thanks

    https://www.gyocitygardener.co.uk (i do like my gardening…)
    now i am up and running, I am lost for words. Good luck!

    let me know yours too.

Viewing 5 replies - 16 through 20 (of 20 total)
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