Can't log in (no error)

  • marshasbakingaddiction

    (@marshasbakingaddiction)


    8 years, 7 months ago

    I recently cleared my browser’s cache and cookies, which obviously logged me out of my WordPress dashboard. But now I cannot log back in with my correct details. It just refreshes with no error but adds a Prove Your Humanity math sum which I fill out, but it still just refreshes with no error.

    Has anyone had this problem and how did you solve it?

Viewing 1 replies (of 1 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.

Viewing 1 replies (of 1 total)
  • The topic ‘Can't log in (no error)’ is closed to new replies.