Can’t log in if browser blocks cookies

  • Resolved carterkay

    (@carterkay)


    1 year, 6 months ago

    Hello. I can’t log in if the browser blocks cookies. I have tried Chrome and Edge… I have checked WooComerce settings but can’t see any setting that will allow this. I have updated the site fully, but still no luck. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @carterkay

    WooCommerce uses cookies to manage sessions and does not have a specific setting to allow or disallow them, so the issue you’re experiencing is likely related to your browser settings rather than WooCommerce itself. . Therefore, you’ll need to ensure that your browser is set up to accept cookies.

    For Google Chrome:

    1. Open Chrome and click on the three-dot menu in the top right corner.
    2. Select Settings → click on the three-line menu in the top left corner.
    3. Find Third-party cookies and ensure that it is allowed.

    For Microsoft Edge:

    1. Open Edge and click on the three-dot menu in the top right corner.
    2. Select Settings, then Cookies and site permissions → Manage and delete cookies and site data.
    3. Make sure it’s enabled.

    I hope it helps!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – feel free to create a new topic if you need any further help.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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