Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Silverlady

    (@silverlady)

    Thanks for the reply, but I have no idea how to access any of this.
    I did try the ‘manually resetting your plugins’ link, but after opening the phpMyAdmin, nothing on the listed index appears to relate to the instructions as to what to change.

    I’m normally savvy with straight forward computer instructions, but this is baffling me. All I want is access to my wordpress site, that for some reason has left me with no admin access.

    Can anyone help in an easier way?

    Moderator t-p

    (@t-p)

    – Do you have access to FTP or your host’s file management application?

    – If you do, add “HOLD” to the plugin folder like this:

    /wp-content/pluginsHOLD

    For more info: resetting the plugins folder

    – If that does not resolve the issue, do the same to the theme’s folder. Please see instructions in my previous reply.

    Thread Starter Silverlady

    (@silverlady)

    OK I have now after a lot of going round ‘the houses’ with the above information, found out by a method of deduction and purely by accident, that all I had to do to access my admin dashboard, was add

    /wp-admin/

    to my….. https://www.womenintheservices.com

    such a simple thing, but nothing in the above reply, so maybe this could be a suggestion in future for anyone else who can’t access their dashboard.

    Moderator t-p

    (@t-p)

    Glad to know it ??

Viewing 5 replies - 1 through 5 (of 5 total)
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