Can’t install WF without crashing WP Admin

  • Resolved netinsites

    (@netinsites)


    4 years, 4 months ago

    Hi
    I’m getting 500 errors on a site but only in WP Admin. If I remove WordFence all seems OK and if I reinstall the 500 errors return.

    /wp-admin/plugins.php?plugin_status=all&paged=1&s [HTTP/1.1 500 Internal Server Error 819ms]

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @netinsites and thanks for reaching out to us!

    If you are getting 500 errors with Wordfence enabled, it sounds like the wordfence-waf.php has either moved or the auto_prepend_file is pointed to the wrong location.

    Using FTP or your file manager, check your htaccess file and your user.ini file, and find the auto_prepend_file line located in the #WORDFENCE tag, it should be pointing to your wordfence-waf.php in the root.

    Also, verify that your wordfence-waf.php exists.

    Let me know what you find!

    Thanks!

    Thread Starter netinsites

    (@netinsites)

    Thanks @wfadam for the guidance on where to look. It was the WordFence WAF code section missing from the htaccess file.
    Appreciate it!
    Cheers

    Plugin Support WFAdam

    (@wfadam)

    Glad we could find a resolution for you @netinsites

    Let us know if you need anything else!

    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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