Can’t install the plugin

  • Resolved lizaharold91

    (@lizaharold91)


    7 years, 5 months ago

    Want to install this plugin, but I receive the following error message –
    see the screenshot–> https://prntscr.com/gwye6q
    I don’t have never installed this plugin on my local before, and I can’t find such a folder.
    Could you please help?
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Sorry for the late response.

    Can you go to your FTP and remove our plugin folder manually and then install it again ?

    It seems the old folder is still there.

    Thanks.

    Best regards,
    WpDevArt support team.

    Thread Starter lizaharold91

    (@lizaharold91)

    Hello there,

    Thank you for your help, it works fine now,

    Best,
    Liza

Viewing 2 replies - 1 through 2 (of 2 total)
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