Can’t install 5.0.1

  • Resolved johanna2patricia

    (@johanna2patricia)


    7 years, 7 months ago

    Hi Frank,
    Since the update to 5.0 I have so much problems with this plugin.
    I can’t update from 4.7.10 to 5.0. I get “Too many redirects”.
    I have no clue where that is comimg from, because on another website of mine with the same setup everything is fine.
    So I decided to remove the 4.7.10 version, cleared the caches, swept the database and then freshly tried to install the 5.0.1. version.
    But the same happened. The installation went fine. I activated the plugin. Then from withing the admin I tried to go to another option in my admin and then again “Too many redirects”.
    Why is this happening? I can’t use your plugin now.
    More than a week ago I also submitted a support form on your website, but I haven’t received an answer yet.
    Is it possible to get some help with this? Thanks.

    Johanna

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  • Thread Starter johanna2patricia

    (@johanna2patricia)

    Finally found out what is the problem. It turned out to be the Redis Object Cache plugin.
    Never tought of that one.
    But when I flushed the object cache I could install the Quiz Master plugin.
    I hope it will help somebody else too.
    One last note: it is too bad that there is so little support for this plugin. That is when you have the free version.
    I understand everybody is busy, but there are enough plugin authors from plugins that are wellknown, that do answer your questions. Like for instance the author of the Nextgen plugin.
    Just my 2 cents.

    Johanna

Viewing 1 replies (of 1 total)
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