Can’t increase the number of Tickets on safari

  • Resolved vita28

    (@vita28)


    2 years, 5 months ago

    Hello,
    my problem only exists on apple devices like iphone, Mac etc.
    I can’t increase the number of tickets and so it stays at 0 Tickets (the “-” and “+” buttons are not clickable and the buy button is not avalaible.

    On Windows and other devices i don’t have this problem and i can increase
    the tickets and buy them without any problems.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @vita28, thanks for reaching out to us. Sorry to hear that you’re having this issue here. I was able to replicate it with Edge and Chrome, not only with Safari. I suspect there’s a conflict here. Could you do the test for conflicts? Please follow this article here, and we’d suggest doing it on a staging server: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/.

    Looking forward to helping you with this one. Let me know how it goes.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hey @vita28, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

    Cheers,
    Abz

Viewing 2 replies - 1 through 2 (of 2 total)
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