Can’t Import in Analytics settings after upgrade

  • Resolved mborin

    (@mborin)


    5 years, 6 months ago

    I am getting “The site is experiencing technical difficulties.” error when trying to import data in to Analytics after upgrading to the latest Woocommerce.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Stef

    (@serafinnyc)

    Something is wrong with your file or your pushing your resources. How big of a file? What format?

    Thread Starter mborin

    (@mborin)

    I am simply clicking on Import Historical Data in WooCommerce/Analytics/Settings. After I click Import I get that error

    Plugin Support RK a11n

    (@riaanknoetze)

    I suspect I might be missing something obvious here – what analytics exactly are you importing? From where? Using which plugin?

    Can you share a screenshot of that in action?

    Thanks!

    Thread Starter mborin

    (@mborin)

    It’s part of the new Woocommerce plugin. Analytics is in there.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    Could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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