Can’t Import CSV File

@jillsdablog

The WP.org support forum do not permit support for commercial plugins or commercial addons for plugins. The WP.org support forum moderators will likely close and lock this post. Please open a new support ticket in our support forum and I can help you.

https://connections-pro.com/support/forum/extension/csv-import/#new-post

A few things you can try before opening the new ticket:

Rename the file from .csv to .txt. It is very rare but some web hosts can be very strict and it is possible the file is being blocked.

Please try increasing the memory allocated to PHP if the file is a larger file.

• https://connections-pro.com/faqs/increase-wordpress-memory-limit/
• https://connections-pro.com/faqs/increase-php-execution-limit/

You might wish to do the plugin and theme conflict checks:

• https://connections-pro.com/faqs/how-do-i-check-for-a-plugin-conflict/
• https://connections-pro.com/faqs/how-do-i-check-for-a-theme-conflict/

Lastly, if you have not, please review the CSV file requirements and tips and tricks:

https://connections-pro.com/documentation/csv-import/#CSV_File_Setup_Requirements

Ensuring the file meets the requirements and if the tips are followed, nearly resolve all import issues.

Hope this helps!