Can’t import column with custom taxonomy

  • Resolved databell96

    (@databell96)


    9 months ago

    I’m attempting to import a CSV with a few columns. All of them import except for one. That one is a custom taxonomy for a custom post type I created in Toolset called Product Categories, which should simply replace the regular categories you’d see in standard posts.

    I have no problem naming the custom post type column ‘csv_post_type’ as you might expect but I tried ‘taxonomy-product-category’ or ‘csv_ctax_product-category’ or just ‘product-category’ and none of them import. I also tried just calling it Product Categories and again, same deal. Doesn’t import.

    The name of this taxonomy is Product Categories with the singular being Product Category and the slug being the aforementioned product-category.

    So what would work to get this import to completely succeed?

Viewing 1 replies (of 1 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @databell96,

    My apologies for the long delay in getting back to you.

    If the slug for your custom taxonomy is “product-category”, then the column name should be “csv_ctax_product-category”.

    Since that didn’t work for you, we’ll need to see the issue first hand to advise. Please replicate the problem on a sandbox site at https://www.wpallimport.com/debug/, then send us a support request along with the sandbox site URL and a copy of your import file here: https://www.wpallimport.com/support/.

Viewing 1 replies (of 1 total)
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