Can’t import

Hey @mbs1337,

Thanks for the gif – those are always really helpful! You didn’t share your site URL so I’m not able to check myself, but if you don’t have a paid Jetpack Social plan, you’re limited to importing only 100 subscription emails. It looks like you’re trying to import several CSV files, so that’s likely the issue here.

If that’s not it, can you share your site’s URL here so we can do some other troubleshooting? Thanks!

Yes, all those excel files max contains 100 i know this limit.
But I got help from “Dan” and he synced all the old to the new

But the import dosn’t work. I have tried Excel files with 99 only, but nothing will be imported.

Hey @mbs1337,

I understand that you have already reached out to us regarding this matter and Dan already helped you. Could you kindly let us know if this communication took place on a support forum thread or via email? If it was through email, it would be helpful if you could provide us with the ticket ID so we can easily identify it in our system and continue our conversation there.

Thank you!

Via. e-mail

Ticket ID: 6081116

It looks like this was resolved via email, so I’m going to mark this forum thread as resolved.