Hi @vance444
Sorry to hear you are having this issue.
I am afraid the website URL wasn’t shared but based on your description it may be a critical error, in this case, you can enable the debug mode following this guide, in case you need help for adding the defines your hosting support may help.
Once the debug mode is enabled, the same issue is going to happen but this time a debug.log file will be generated under the wp-content folder, open it and check if you have any fine starting with “fatal error”, if so, please share the error and we can share the more accurate response. Make sure to replace the site path for security, for example /www/public_html/ can be masked as “+++/++++/ Fatal Error..”
Let us know the result you got.
Best Regards
Patrick Freitas
