Can’t get to form options page

  • Resolved outofboundsdad

    (@outofboundsdad)


    6 years, 4 months ago

    I purchased the full version of the forms tool a few days ago to finish the forms on a client’s site. However as I have finished them, I cannot get to the Forms option section to set the emails or any other functions. When I click on “Form Options” it just goes to a blank page.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Hi!

    We are sorry for the inconvenience you have faced with the plugin. Our development team need to have a closer look at the described issue.
    Please contact our support team using the following email address:[email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks in advance, have a nice day!

    Thread Starter outofboundsdad

    (@outofboundsdad)

    Solution was the need to upgrade PHP versions. The PHP version was held back due to a legacy website that depended on PHP5.2. The site that was being built using the Forms tool was a replacement so the upgrade was able to happen.

    Thanks to Web Dorado support for their assistance!

    Craig

Viewing 2 replies - 1 through 2 (of 2 total)
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