Can’t get this add-on to work

  • Resolved mmsagary

    (@mmsagary)


    5 years, 10 months ago

    Hi

    I have been setting up gamipress on our site and am finding that a number of the add-ons don’t seem to work – links and multimedia. Links have nothing happening, and multimedia recognizes when I load a file, but not when someone watches a video from the media library

    After reading the other threads, I tried the advice of using a standard WP theme (twenty 15, twenty 12 etc) but I have the same issue on them all making me think it has nothing to do with the themes.

    Am I missing something simple? any help?

    Gary

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ruben Garcia

    (@rubengc)

    Hi @mmsagary

    GamiPress – Link add-on will detect clicks on links generated through the [gamipress_link] shortcode

    Please, check the GamiPress – Link add-on FAQ section to meet all attributes supported by this shortcode and also we setup on this section a small tutorial about how to make the plugin work with custom elements

    For GamiPress – Multimedia Content events will be triggered just for videos (and audios) played through the WordPress built-in player

    Videos from third party sources (youtube, vimeo, etc) won’t work

    Best regards

    Thread Starter mmsagary

    (@mmsagary)

    Thanks – I really appreciate your help.

    The link makes sense – and now works. However, the video is not working. I am using the WP [video..] code for a video (mp4) in my media library..and see points added for uploading the video, but none for watching the same.

    Is there some specific I need to use in the [video] shortcode? ie not auto, not preload etc?

    Gary

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @mmsagary

    More than compatibility with the [video] shortcode we build support to the WordPress built-in player (that is the player you see on videos placed through the [video] shortcode)

    If you installed a plugin that places a custom player then this could conflict with our add-on

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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