Can't Get Subdomain Working

  • Hi everyone,

    I have domain.com (wordpress install) and I want to add test.domain.com

    I updated by DNS, added the “test” subdomain in cpanel, installed WPMS per the instructions, updated htaccess/wpconfig – and added the “site” in WPMS. But, when I try to visit the new subdomain, it’s simply the default empty directory page that’s created when you make a subdomain in cpanel.

    Anyone know what I did wrong?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Bet Hannon

    (@bethannon1)

    First of all, check if your hosting account allow you to create wildcard subdomains?

    Second, when you create multisite, you do not need to create the subdomain in cPanel – the site will do this for you. Have you tried to create a subsite without first creating a subdomain in the cPanel? That will tell you whether you got the multisite part working, or whether that’s part of the problem.

    Remove the ‘test’ subdomain.

    As Bet Hannon said – if you can create wildcard subdomains, all you need to do is add an asterisk (*) as the subdomain.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    You can keep the test subdomain, provided you make sure it’s HTML root is the same as the main domain.

    Example:

    domain.com has a root of /home/user/public_html/

    test.domain.com defaults to a root of /home/user/public_html/test/

    Change test to a root of /home/user/public_html/

    Also go check with your host to see if they support wildcard subdomains. Not all do for all hosting packages.

Viewing 3 replies - 1 through 3 (of 3 total)
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