Can’t get SMTP to work

  • I can’t get SMTP to work in Email Settings.

    I’d switched the whole site to use SMTP (using a Gmail SMTP plugin) because some emails to cheaper shared hosting email providers weren’t being delivered. Switching to SMTP for email sending solved that beautifully. All emails across the site now seem to send to all email providers.

    Now of course there’s the same issue with Events Manager. So I want to change to SMTP there too.

    (The plugin I mentioned handles it with oAuth, whereas your settings don’t.)

    I’ve got the following settings:

    Notification sender address: the Gmail address of the account we’re using.
    Mail sending method: SMTP
    Mail sending port: 465
    Use SMTP authentication? Yes
    SMTP host: ssl://smtp.gmail.com:465
    SMTP username: same Gmail address as above
    SMTP password: the password for the account

    I’ve confirmed the user and pass are correct. I’ve also tried changing port to 587, but no joy.

    Do you have any ideas? As as I say, SMTP works fine everywhere else on the site, using the same SMTP account.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    can I know what happens if you try Test Email Settings?

    Thread Starter Dave Foy

    (@fuzzyness)

    I get a red message saying ‘Server error’.

    I’ve fixed the problem just now. I installed the Postman SMTP plugin, and then switched Events Manager back to using WP Mail. With Postman, all WP Mail is routed via SMTP, so it now works. ??

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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