Can’t get out of test mode

  • Resolved starstruckmark

    (@starstruckmark)


    6 years, 7 months ago

    I’m not sure if this is a Braintree issue but I’ve tried everything else. ?? If you go to the site and click on Shop and select a container of syrup you’ll go to a page where it says View Cart. Click on the View Cart link and then click on Checkout and you’ll go to the checkout page. When you scroll down you’ll see that I’m still in test mode.
    I developed the site using a different URL so that may be an issue.
    Thanks in advance for your help.

    All the best,

    Mark

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Usually that is a setting in a payment module, sandbox=true.

    Change true to false.

    I visited the site, and it seems your shipping may not also be completely setup. I live in Louisiana, and received this message:

    Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.

    Hope that helps!

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hey @starstruckmark,

    As @xgeekgirlx mentioned, this is a setting within the extension. If you look at this screenshot – You’ll see a drop-down at the very top labelled Environment.

    You’ll want to flip that from Test and set it to Production as shown in that screenshot.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    @starstruckmark,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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