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  • Plugin Support jaysupport

    (@jaysupport)

    Hi tye,

    If you’re getting “request denied” and there is no problem with the address (it looks fine in your screenshot, but maybe try other addresses and formats [e.g. include the country]), then the issue is with the API key. My guess would be that the API key either wasn’t entered correctly or is not valid (i.e. it was created for the wrong thing in your Google account, or it’s no longer active, etc.). Try going here: https://developers.google.com/maps/documentation/javascript/get-api-key and creating a new API key there. Then come right back and insert it in our plugin (you can try typing it in if you think there’s a pasting error). Don’t use it on another site.

    • This reply was modified 4 years, 11 months ago by jaysupport.
    Thread Starter tye

    (@tye)

    Thank you – sorry, I had the wrong email set for notifications – I’ll check this out.

Viewing 2 replies - 1 through 2 (of 2 total)
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