Is your custom post type set to hierarchical? The plugin only displays on the single pages of hierarchical post types (see here).
When registering your post type, specify ‘hierarchical’ => true. More info.
You can override this limitation using the be_subpages_widget_display_override
filter.
Let’s say you have a hierarchical post type called ‘portfolio’. The widget already displays on the single portfolio pages, but you want it on the portfolio archive as well. Add this to your theme’s functions.php file: https://gist.github.com/billerickson/04078200eb760535d1c260cd59b44f07
You’ll also need to modify the query it runs, because it assumes you’re on a single page and uses that to determine the subpages. Use the be_subpages_widget_args
filter to modify the query arguments (see here)