Can’t get into site

  • I was trying to change the file functions.php to make a field not required according to this and it didn’t work. I keep getting the error message “Parse error: syntax error. Unexpect ‘<‘ …”. I wanted to back out of the site to restore it. Now when I try to go into the site, I just get that error. How can I restore my site? I have Backup Buddy.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You’ll need to extract a copy of functions.php from your backup and then upload it via FTP to replace the version that you mis-edited.

    Thread Starter projecttoday

    (@projecttoday)

    Thank you. How can I go about this? I can’t get into the dashboard.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Did you ever download one of your backups? You *may* be able to download one via your hosting control panel.

    If not, download a new copy of your theme, extract functions.php, and upload it over the theme’s functions.php you edited via FTP or from your hosting control panel’s file manager app.

    Thread Starter projecttoday

    (@projecttoday)

    No, I have never done it. My host is hostgator. Do they support this?

    Thread Starter projecttoday

    (@projecttoday)

    Thanks for staying with me. I tried Hostgator support. He suggested restoring the theme. He cannot restore files from BackupBuddy. I’m afraid restoring the theme could wipe out all or some of the work I did on the site. So I opened a ticket with BackupBuddy. They don’t seem to have live support. I’m now waiting to hear from them.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I’m suggesting the same thing.

    download a new copy of your theme, extract functions.php, and upload it over the theme’s functions.php you edited via FTP or from your hosting control panel’s file manager app.

    Thread Starter projecttoday

    (@projecttoday)

    Okay. That’s sounds like a good idea.

Viewing 7 replies - 1 through 7 (of 7 total)
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