Can’t Get into Dashboard
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My client’s WordPress site needs to be updated. He doesn’t really have a webmaster for the site anymore and I’m involved in his marketing but have just enough IT knowledge to resolve most problems. We are a couple of updates behind due to the lack of a site manager. He asked me to try and update so I went in yesterday to do that. The first thing the help screens suggest is to save the data, which I did through Tools/Export/All Content. The export went fine, but when I tried to get back into the dashboard I get an error message saying: “This Page Isn’t Working rdh-architects.com is currently unable to handle this request. HTTP ERROR 500.”
The website itself is still up and running. It is housed on Network Solutions (I contacted them and they told me I needed to go to WordPress support). It’s the dashboard that I can’t access and for which I get the error message. [ redundant link removed ]
- This topic was modified 3 years, 1 month ago by . Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
The page I need help with: [log in to see the link]
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