Can’t get feeds to display

  • I just installed your plugin. Trying almost 2 hours to just display a feed.
    I successfully attached my instagram account(i can see smash balloon connected in my instagramm app on phone). In plugin options there are API code and etc.

    I pasted shortcode into page in WP editor, also tried do_shortcode

    <?php do_shortcode(‘[instagram-feed]’); ?>

    just nothing on my page. I checked FAQ and :
    1) there are no JS errors
    2) i have wp_footer() in my theme
    3) access token is valid

    i don’t see any errors in console. only thing i am running it on my localhost but i have all php, phpmyadmin, apache tools running and all is fine.
    .css files and .js files of sb-* loads with status 200

    here is a log from plugin page

    ## SITE/SERVER INFO: ##
Site URL:                 https://igor-wp
Home URL:                 https://igor-wp
WordPress Version:        5.2.5
PHP Version:              7.2.10
Web Server Info:          Apache

## ACTIVE PLUGINS: ##
Advanced AJAX Product Filters for WooCommerce: 1.4.0.4
Advanced Custom Fields PRO: 5.8.3
Ajax add to cart for WooCommerce: 1.1.4
Ajax Cart AutoUpdate for WooCommerce: 1.4.2
Boxberry for WooCommerce: 2.2
Checkout Address Sugessions for WooCommerce: 1.2.9
Checkout Field Editor for WooCommerce: 1.3.9
Custom Shipping Methods for WooCommerce: 1.6.0
DD Last Viewed: 4.0
Duplicate Post: 3.2.4
Duplicator: 1.3.22
Feed Them Social - for Twitter feed, Youtube, Pinterest and more: 2.8.2
Hyyan WooCommerce Polylang Integration: 1.4.3
Payment gateway - Robokassa for WooCommerce: 2.3.0.1
Polylang: 2.6.5
Russian Post and EMS for WooCommerce: 1.2.8
Simple Post Views Count: 2.60
Smash Balloon Instagram Feed: 2.2
WooCommerce: 3.8.1
WooCommerce Currency Switcher: 2.2.7.1
WooCommerce Custom Payment Gateway: 1.3.1
WPC Variations Radio Buttons for WooCommerce: 1.0.8

## PLUGIN SETTINGS: ##
sb_instagram_plugin_type => Instagram Feed Free
sb_instagram_at => 
sb_instagram_user_id => 17841405439156070
sb_instagram_preserve_settings => 
sb_instagram_cache_time => 1
sb_instagram_cache_time_unit => hours
sbi_caching_type => page
sbi_cache_cron_interval => 12hours
sbi_cache_cron_time => 1
sbi_cache_cron_am_pm => am
sb_instagram_width => 100
sb_instagram_width_unit => %
sb_instagram_feed_width_resp => 
sb_instagram_height => 1000
sb_instagram_num => 8
sb_instagram_height_unit => px
sb_instagram_cols => 4
sb_instagram_disable_mobile => 
sb_instagram_image_padding => 5
sb_instagram_image_padding_unit => px
sb_instagram_sort => none
sb_instagram_background => #1f6813
sb_instagram_show_btn => on
sb_instagram_btn_background => 
sb_instagram_btn_text_color => 
sb_instagram_btn_text => Загрузи больше…
sb_instagram_image_res => auto
sb_instagram_show_header => on
sb_instagram_header_size => small
sb_instagram_header_color => 
sb_instagram_custom_bio => 121321332
sb_instagram_custom_avatar => 
sb_instagram_show_follow_btn => on
sb_instagram_folow_btn_background => 
sb_instagram_follow_btn_text_color => 
sb_instagram_follow_btn_text => Следуйте в Instagram
sb_instagram_custom_css => 
sb_instagram_custom_js => 
sb_instagram_cron => no
sb_instagram_backup => on
sb_ajax_initial => 
enqueue_css_in_shortcode => 
sb_instagram_ajax_theme => 
sb_instagram_disable_resize => 
sb_instagram_favor_local => 
sb_instagram_minnum => 0
disable_js_image_loading => 
enqueue_js_in_head => 
sb_instagram_disable_mob_swipe => 
sbi_font_method => svg
sb_instagram_disable_awesome => 
custom_template => 
sb_instagram_show_bio => on

## CONNECTED ACCOUNTS: ##
*17841405439156070*
array (
  'access_token' => 'IGQVJVRDV0T3lUR634hgdf83hjdj2WFQZAWxxxxxxxxxxxxxtzb2ZAxT1dKcVRGNjZAfUi1xSlVJd04tS3R3Uk9NUzFva3h3',
  'user_id' => 'xxx',
  'username' => 'xxxxxxx',
  'is_valid' => true,
  'last_checked' => 1581774190,
  'expires_timestamp' => 1586955782,
  'profile_picture' => '',
  'account_type' => 'personal',
  'type' => 'basic',
  'local_avatar' => false,
)

## API RESPONSE: ##
*BASIC ACCOUNT*
id => xxx
username => xxxx
media_count => 70
account_type => PERSONAL

no connected business accounts
## Cron Events: ##
sb_instagram_twicedaily
2020-02-16 01:02:39
Next Scheduled: 667.58333333333 minutes

## Cron Cache Report: ##

## Access Token Refresh: ##

## Resizing: ##
upload directory exists

feeds posts has no rows

feeds posts has no rows

## Error Log: ##
test not successful
    • This topic was modified 4 years, 9 months ago by ferand.
    • This topic was modified 4 years, 9 months ago by ferand.
    • This topic was modified 4 years, 9 months ago by ferand.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ferand

    (@ferand)

    I found why its not working. If my page uses custom template that i defined in my {theme-folder}/templates/template.php, plugin won’t load. On a default template it works.
    How do i use it with custom tempalte ?

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey ferand,

    It’s difficult to know why the feed won’t display in the custom template without seeing it first hand. Is it available on the web somewhere currently? I’d be happy to take a look if so.

    – Craig

    Thread Starter ferand

    (@ferand)

    It’s on my localhost ??
    Only big difference between working and not is just template choosen

    Template: default <- works
    Template: my-custom <- doesnt work at all

    my custom template as simple as it gets:

    
//Comment to define template
get_header

[shortocde for plugin]

get_footer
    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey ferand,

    Ahh are you just seeing the shortcode in your example? You could try this:

    <?php echo do_shortcode( ‘[instagram-feed]’ ); ?>

    Is that what you’re missing?

Viewing 4 replies - 1 through 4 (of 4 total)
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