Can’t get anyone for support. Help!

  • Resolved Serena Zehlius

    (@thezanyprogressive)


    1 year, 1 month ago

    I first opened a ticket after I purchased a premium subscription but didn’t get license keys for any of the add-ons and can’t find where to enter the main plug-in license key. That was a few days ago and I want to get rid of the error about licenses.

    I opened another ticket today because the settings say to sign up on openshare.com but when I click the sign up button on their site I get an internal error. I tried contacting them, but their contact form is broken. I tried visiting the link to their Twitter account and their account has been suspended. So what do I do for share counts if the old sharedcount service doesn’t work and openshare is MIA?

    I really like this plug-in, but if support doesn’t respond it won’t be worth the money. Can anyone here help me?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,
    We are the new developers that are handling Mashshare after it was sold. We have released a new version 2.0.42 that has new icons.

    We are still learning how it worked and are ready for the support. If you still using Mashshare, let us know.

    Best Regards,
    DearHive

    Plugin Author DearHive

    (@dearhive)

    Closing the support thread since the user has moved to other plugins.
    Please re-open the thread if required.

Viewing 2 replies - 1 through 2 (of 2 total)
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