Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author noplanman

    (@noplanman)

    Hi twostuds

    Is the plugin activated? Please check just to make sure.

    Then, there should be a widget called “Tsu Widget”.

    Could you provide any more details? Version of WordPress?

    Thread Starter Joe

    (@twostuds)

    Yeah, I activated it. WP 4.1

    Thread Starter Joe

    (@twostuds)

    Deleted and reinstalled to see if that would fix something, but no go. Perhaps it doesn’t like my theme, Magazine basic?

    Plugin Author noplanman

    (@noplanman)

    Give me a sec to install WP 4.1 in my dev environment.

    Will get back to you in a few minutes…

    Plugin Author noplanman

    (@noplanman)

    I have no problems with the widget on a clean WP 4.1 installation with the Magazine Basic theme (version 3.0.4).

    Maybe it’s another plugin that’s interfering…

    What plugins do you have activated?
    Maybe you could disable them all and see if the widget is there.
    If yes, activate one after the other to see which one causes it to disappear.

    Plugin Author noplanman

    (@noplanman)

    Did you manage to resolve the problem?

    Please let me know so we can get it sorted out ??

    Thread Starter Joe

    (@twostuds)

    Deactivating all other plug-ins did not resolve the problem.

    Plugin Author noplanman

    (@noplanman)

    Are you in the position to activate a default WordPress theme to make sure it’s not your theme that’s causing the problem?

    Is it the unmodified original Magazine Basic theme or have you modified it?

    What version of PHP are you on?

    Plugin Author noplanman

    (@noplanman)

    I’ve just released version 1.2.0.

    Please update your plugin and see if it works.

    Feel free to open another support issue if it isn’t resolved, I’ll close this one as it isn’t up to date anymore.

Viewing 9 replies - 1 through 9 (of 9 total)
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