Cant find where the form sends info to

  • Resolved mkaufmanentrep

    (@mkaufmanentrep)


    3 years, 2 months ago

    I am unable to receive the form.

    Its not getting submitted to my email, How do I add different emails that it can be sent to like my admin, my office assistant, customer support.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Mohamed Magdy

    (@mdmag)

    Hi @mkaufmanentrep,
    You can set up notifications easily from the builder.
    You can watch this video at this minute: https://youtu.be/LqWv-WD-S88?t=41
    at 0:41.
    Please let me know if this works.
    Thanks!

    Plugin Author Mohamed Magdy

    (@mdmag)

    Hi @mkaufmanentrep,
    We will close this thread due to no activity.
    Please feel free to open it again if you still have the same problem.
    Thanks!

    I have the same problem, this plugin is not sending me the notification with the answers to the form. how do I fix?

    Plugin Author Mohamed Magdy

    (@mdmag)

    @mcjimmy82
    Have you set up the notifications already?
    We would like to investigate this issue at your side.
    You can email me with your wordpress login credentials at [email protected]
    Thanks!

    I’m having the same issue. I got an email once. Haven’t gotten any responses from my test submissions since.

    Plugin Author Mohamed Magdy

    (@mdmag)

    @romannumeralus,
    Can you please check your spam folder?
    Thanks!

    Plugin Contributor QuillForms

    (@quillforms)

    @romannumeralus @mcjimmy82 @mkaufmanentrep
    HOW DO I KNOW IF MY WORDPRESS’ EMAILS ARE DELIVERED TO AN INBOX THEN?
    You need to send an email from your WordPress to an inbox that has no spam filter:

    Install the plugin Check Email
    In a new tab, go to mail-tester.com. Copy the email address there.
    In your WordPress admin, go to Tools > Check Email
    Send an email to the address you copied from mail-tester
    Return to the mail-tester, and click on “Check your score”. Wait until mail-tester gets the email.
    If mail-tester never receives your email, there’s a problem with your host’s sending method. Contact your host to let them know.

    WHAT TO DO IF THE EMAILS ARE NOT DELIVERED TO MY PERSONAL INBOX?
    If mail-tester receives your emails (see point above), but your own address doesn’t receive it:

    Check your inbox spam folder
    If the email is not there, your email provider is blocking the email before it even reaches the spambox. This is common.
    We recommend in this case to send your WordPress email with a service provider, like MailPoet or Sendgrid.

    • This reply was modified 2 years, 11 months ago by QuillForms.
Viewing 7 replies - 1 through 7 (of 7 total)
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