Can’t find the plugin in my WP

  • Resolved elouise

    (@elouise)


    6 years ago

    Hello,

    Sorry for my english, im french.
    I bought the premium version of the plugin, but i can’t find it in my WP. i found some tutorials, im supposed to find it in my woocommerce section, but i only found a “refer a friend data” empty of any data, and without working section. The screen is different from what im supposed to find as discribed in this video :

    https://wpgens.helpscoutdocs.com/article/5-installing-quick-setup

    could you help me ?
    Thank you very much

    Regards
    Eloise

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Goran87

    (@goran87)

    Hi,

    Under woocommerce menu there is a Settings subitem. Once you click on it, you should see a tab refer a friend. Or under plugins list page, click on settings link under refer a friend plugin description.

    Thread Starter elouise

    (@elouise)

    Thanks very much for replying.

    First option : there is no tab refer a friend
    second one, when i click directly on “setting” under the plugin description, it opens an empty page …
    i wish i could send you some screenshots.

    Plugin Author Goran87

    (@goran87)

    Hi,

    Can you get in touch directly through our support email support (@) wpgens. Com

    Thread Starter elouise

    (@elouise)

    Thank you very much for your help & awareness ??

    Plugin Author Goran87

    (@goran87)

    Just In case, if it happens again to someone. You need to disable free version before activating premium one.

Viewing 5 replies - 1 through 5 (of 5 total)
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