• Resolved nanfischer

    (@nanfischer)


    Hi there,

    I got the Creative Mail plugin, but when I click on ‘Let’s get started’, a new tab starts to open then immediately closes. I can’t access any settings for set-up.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.nannieplants.com
    Site address (URL): https://www.nannieplants.com
    WC Version: 7.0.1
    REST API Version: ? 7.0.1
    WC Blocks Version: ? 8.5.2
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.1
    WP Multisite: –
    WP Memory Limit: 500 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.15
    PHP Post Max Size: 512 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.28-0ubuntu0.20.04.3
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.0.1
    WC Database Prefix: wp_9qphx6_
    Total Database Size: 20.37MB
    Database Data Size: 15.02MB
    Database Index Size: 5.35MB
    wp_9qphx6_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_9qphx6_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_woocommerce_order_itemmeta: Data: 0.45MB + Index: 0.53MB + Engine InnoDB
    wp_9qphx6_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_9qphx6_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_actionscheduler_actions: Data: 2.02MB + Index: 1.03MB + Engine InnoDB
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    wp_9qphx6_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_actionscheduler_logs: Data: 0.47MB + Index: 0.41MB + Engine InnoDB
    wp_9qphx6_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wp_9qphx6_ig_actions: Data: 0.19MB + Index: 0.42MB + Engine InnoDB
    wp_9qphx6_ig_blocked_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_campaigns: Data: 0.17MB + Index: 0.05MB + Engine InnoDB
    wp_9qphx6_ig_contact_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_ig_contactmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_ig_contacts: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_9qphx6_ig_contacts_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_ig_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_9qphx6_ig_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_lists_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_ig_mailing_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_ig_queue: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_9qphx6_ig_sending_queue: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_temp_import: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_unsubscribe_feedback: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_wc_cart: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_9qphx6_ig_wc_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_9qphx6_ig_workflows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_ig_workflows_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_options: Data: 6.34MB + Index: 0.16MB + Engine InnoDB
    wp_9qphx6_postmeta: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
    wp_9qphx6_posts: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
    wp_9qphx6_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_9qphx6_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_wc_order_product_lookup: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_9qphx6_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_9qphx6_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_9qphx6_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_wpmailsmtp_debug_events: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_9qphx6_yoast_indexable: Data: 0.17MB + Index: 0.08MB + Engine InnoDB
    wp_9qphx6_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_9qphx6_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_9qphx6_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_9qphx6_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 145
    bg_attribution: 1
    br_terms_cond_page: 1
    customize_changeset: 11
    es_template: 6
    nav_menu_item: 8
    oembed_cache: 2
    page: 10
    post: 10
    product: 23
    product_variation: 71
    rainmaker_form: 1
    revision: 148
    shop_order: 134
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (19) ###
    
    BoldGrid Easy SEO: by BoldGrid  – 1.6.10
    BoldGrid Gallery: by BoldGrid.com  – 1.5.1
    BoldGrid Inspirations: by BoldGrid  – 2.7.4
    Creative Mail by Constant Contact: by Constant Contact – 1.6.2
    Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.5
    DreamHost Panel Login: by DreamHost
    danielbachhuber – 1.0.0
    
    Email Subscribers & Newsletters: by Icegram – 5.4.18
    Jetpack Protect: by Automattic – 1.0.4
    Jetpack: by Automattic – 11.5.1
    Official StatCounter Plugin: by Aodhan Cullen – 2.0.9
    Post and Page Builder Premium: by BoldGrid – 1.0.6
    Post and Page Builder: by BoldGrid  – 1.21.3
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.23
    
    Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
    WooCommerce Payments: by Automattic – 4.9.0
    WooCommerce: by Automattic – 7.0.1
    WP Mail SMTP: by WPForms – 3.6.1
    WP Super Cache: by Automattic – 1.9.1
    WPForms Lite: by WPForms – 1.7.7.2
    
    ### Inactive Plugins (2) ###
    
    Terms and Conditions Popup for WooCommerce: by BeRocket – 3.5.7.5
    WP HTML Mail - Email Template Designer: by Hannes Etzelstorfer // codemiq – 3.3.2
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #397 - /csa-shares/
    Cart: #385 - /shopping-cart/
    Checkout: #391 - /checkout/
    My account: #901 - /my-account/
    Terms and conditions: #1175 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Diced
    Version: 1.25.9
    Author URL: https://www.boldgrid.com/the-team
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: boldgrid-diced/woocommerce/archive-product.php
    boldgrid-diced/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/checkout/cart-errors.php
    boldgrid-diced/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/checkout/payment-method.php
    boldgrid-diced/woocommerce/checkout/payment.php version 3.5.3 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/global/breadcrumb.php
    boldgrid-diced/woocommerce/global/form-login.php version 3.6.0 is out of date. The core version is 7.1.0
    boldgrid-diced/woocommerce/global/quantity-input.php
    boldgrid-diced/woocommerce/loop/no-products-found.php
    boldgrid-diced/woocommerce/loop/pagination.php
    boldgrid-diced/woocommerce/loop/price.php
    boldgrid-diced/woocommerce/myaccount/downloads.php
    boldgrid-diced/woocommerce/myaccount/form-edit-account.php version 3.5.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/myaccount/form-lost-password.php version 3.5.2 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/myaccount/form-reset-password.php version 3.5.5 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/myaccount/my-orders.php
    boldgrid-diced/woocommerce/myaccount/navigation.php
    boldgrid-diced/woocommerce/myaccount/orders.php version 3.7.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/single-product/add-to-cart/external.php version 3.4.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/single-product/add-to-cart/grouped.php version 4.8.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/single-product/add-to-cart/simple.php version 3.4.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.4.0 is out of date. The core version is 7.0.1
    boldgrid-diced/woocommerce/single-product/price.php
    boldgrid-diced/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-11-07 14:07:20 -07:00
    Options: ?
    Notes: 103
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.9.0
    Connected to WPCOM: Yes
    Blog ID: 199739418
    Account ID: acct_1JueGi2EvlPfXM2A
    
    ### Action Scheduler ###
    
    Complete: 2,890
    Oldest: 2022-10-07 11:02:22 -0600
    Newest: 2022-11-07 03:07:18 -0700
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 6
    Oldest: 2022-11-07 03:12:18 -0700
    Newest: 2022-11-10 21:38:49 -0700
    
    ### Status report information ###
    
    Generated at: 2022-11-07 03:07:54 -07:00
    

    Thanks.

    • This topic was modified 2 years ago by nanfischer.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Can’t find settings for Creative Mail’ is closed to new replies.