Can’t Find Product Unless I Type in “SKU:” Followed by the sku number

  • Resolved lindacarey

    (@lindacarey)


    6 years, 8 months ago

    This plugin is very helpful and I just have one question and hopefully it is something in the settings that I can adjust!

    I have found that in order to find the product by sku number I actually have to type in “SKU: 1130-0109-40.” There are no results if i just type in the numbers “1130-0109-40”.

    If anyone can let me know how to fix this i would appreciate it.

    Thanks so much!
    Linda

    • This topic was modified 6 years, 8 months ago by lindacarey.
    • This topic was modified 6 years, 8 months ago by lindacarey.
    • This topic was modified 6 years, 8 months ago by lindacarey.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter lindacarey

    (@lindacarey)

    update: nevermind. for some reason it wasn’t working for one sku number and I think it was because i needed to clear my cache as it worked with another sku number.

    Plugin Author Mikko Saari

    (@msaari)

    Do note that Relevanssi replaces the hyphens with spaces by default. Make sure the hyphens are being removed (the setting is in the Advanced indexing settings on the Indexing tab).

Viewing 2 replies - 1 through 2 (of 2 total)
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