• Hi,

    I just created my company website and when I opened and tried using the company’s site name as it is above – my site doesn’t show up online. I tried putting in my search bar and googling but it doesn’t come up. Also, on the search bar it says “Not secure” plus it cross out the https. Please help me solve this. Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anonymous User 14808221

    (@anonymized-14808221)

    Your server is down. It seems to be stored with Amazon so I would ask there.

    Thread Starter ceomerarys1

    (@ceomerarys1)

    Please, can you tell me how to fix that

    Does seem like a hosting issue. With regards to your site not “showing up in searches”. A good thing to check for is to if Indexing is enabled in WordPress Dashboard. To check this, in your WordPress Dashboard go to Settings> Reading. Then make sure the “Discourage search engines from indexing this site” is UNCHECKED.

    Thread Starter ceomerarys1

    (@ceomerarys1)

    That selection is “unchecked.” But still, when I try looking for my site URL using Safari or Chrome it continues telling me “server with the specified host name not found” I checked the catches and made sure I used http instead of https but that makes no difference.

    please help

    Anonymous User 14808221

    (@anonymized-14808221)

    @ceomerarys1, as mentioned earlier, your Server seemed not online, cannot be reached. However, I just discovered that it is actually either blocked from my location or your server/host blocks my location.

    If I VPN into your site from Europe, then I can reach it just fine, and also find it in google results.

    Something funny happens however when clicking on the google search result for your website: it redirects to another website, which has the word “carpet” in its domain, but otherwise is the same as your domain.
    So, perhaps you have a redirect on it, too?
    I would share screenshots but they would expose your URL so I will not do that, unless you agree to have them public.

    Please contact your Hosting Provider (which seems to be Amazon) and have them look at this issue. And, have them (or do it yourself if you know how/have the tools for it provided by your host) install a SSL Certificate which is missing.
    Chrome for example will not allow you to open such websites at all, while Safari will still allow it but warn about.

    This is not a WordPress problem, it is some problem with the Host, probably geo-blocking areas, and not issuing a SSL certificate for your website.

    • This reply was modified 1 year, 11 months ago by Anonymous User 14808221.
    • This reply was modified 1 year, 11 months ago by Anonymous User 14808221.
Viewing 5 replies - 1 through 5 (of 5 total)
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