Can’t enter coupon text

  • Resolved bredamcguigan

    (@bredamcguigan)


    1 month, 3 weeks ago

    HI,

    I have been using your plugin for a few weeks with no problem. Over the last few days we have customers saying they can’t enter the discount coupon code. When I tried it on desktop on mobile it opens the box to enter your coupon code but I can’t enter anything. I checked the code and it does not seem to be showing any errors. I turned off this plugin and the default woocommmerce checkout works fine, I can put the coupon code in so I am presuming that its your plugin that is causing the problem. As the site is live I have to leave your plugin off. Does anyone else have this problem?

    thanks

    Breda

Viewing 2 replies - 1 through 2 (of 2 total)
  • Dina S.

    (@themehighsupport)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Dina S.

    (@themehighsupport)

    We believe our technical team has adequately addressed your question.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.