Can’t enable while troubleshooting

Hiya,

Thanks for the report here, we’ve seen a few of them and will be looking into it.
Could you check, if you hit the Enable anyway link in the notice, does it then enable the plugins or themes? (This will help us know if it’s a total failure, or just an initial one)

Hi, there

thank you for your response.

Forcing to enable (“Enable anyway”) does enable the plugin, but – weirdly – it seems it’s still not enabled or active.

I’ll show what I mean in a screencast video.
The site was built with Elementor, so if Elementor PRO is disabled the whole header section (or theme builder pages/hero sections – Elementor Pro feature) disappears. That’s what is happening. If enabled, it is still not “active”, if it makes sense. It goes back to the default theme, and Elementor Pro is not enabled.

video:
https://drive.google.com/file/d/1cIy2K1L9E4xX8YbRn8rnfXQEpKAl1NY8/view?usp=sharing

Thank you for your help
Kind regards
Gabe

Hiya,

This was caused by a bug in the validation process when enabling/disabling a plugin or theme during troubleshooting mode. Although using the new “force enable/disable” feature would allow you to bypass this, it was obviously not a great user experience.

Version 1.5.1 which just rolled out is a maintenance release that addresses this specific issue, hopefully it’ll work out better for your going forward ??

Hi Marius,

thanks for your response. Just updated the plugin, seems to work fine.

Thank you for the update.
Kind regards
Gabe