Dear @djwoods,
We are sorry to hear that you are facing issues.
May we kindly ask you to send us a screenshot from your popup’s advanced section where we can see the action on popup content section. See the sample screenshot here https://prnt.sc/G3CzCVK5x64Z
Also, can you please send us the system information file?
You can retrieve it from here:
How to Retrieve the “System Information” File
You can use https://wetransfer.com/ to send the file to us (the Get a Link option).
Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this chat – https://prnt.sc/_lQH0Rh20sme
Regards,
Popup Builder Team