Can’t edit text in templates

  • Resolved marie999

    (@marie999)


    3 years, 8 months ago

    Hi,

    I would like to change the text in the templates. But when I go back following the arrow “edit text”, I find widget “text” to add. When simply clicking on the text, I can’t change it.
    Could you please tell me how to edit text ?

    Then, could I add shortcodes and do you have a list compliant with this plugin ?

    Thank you very much.

Viewing 5 replies - 16 through 20 (of 20 total)

  • Hi,

    it seems that I have the same problem… what was the solution here?

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @dnezbeda ,

    Thanks for joining us here!
    I believe the issue was resolved for @ marie999 via updated versions.

    In your case, could you please send a screenshot or screencast showing what you are unable to change?

    Kind regards,
    -Bruce-

    Thank you for quick reply @ninjateamwp ,
    I recorded it in a video: https://youtu.be/W8g82_vBOu8

    I installed the plugin and everything was alright. But now, after a month later I try to change the mail a little bit, but the problem is, I cannot edit the text anymore. I’m able to access the editor and select the block tho, but simply cannot overwrite it in the frontend editor. Also there are missing some text options in the left panel.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @dnezbeda ,

    Please make sure you are using the latest version of the plugin!
    Clear your website cache and server cache and browser cache and check again.

    If the issue persist, then schedule a Team view check with the developers and get help:

    https://yaycommerce.com/support

    Thank you!

    Kind regards,
    -Bruce-

    Plugin Author YayCommerce

    (@yaycommerce)

    Hello,

    For those who get the same issue, please check if you have any filter which stops Tinymce function. Please remove it and YayMail can work fine.
    Please see screenshot: https://prnt.sc/LQPIozgMJTXM

    Best regards,

    • This reply was modified 2 years, 12 months ago by YayCommerce.
Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘Can’t edit text in templates’ is closed to new replies.