Can’t edit roles capabilities and user roles

  • Resolved eliekashchavtsev

    (@eliekashchavtsev)


    4 months, 3 weeks ago

    I’m logged in as administrator
    When i click on the “roles” tab – all roles are unclickable, and i can’t edit user role capabilities.
    Also, i can’t edit user roles within user edit screen. the dropdown is simply missing.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Omar ElHawary

    (@omarelhawary)

    Hi @eliekashchavtsev,

    Thanks for reaching out Members Suppor Team!

    Please share a screenshot for the issue so I can provide proper help. Also, may I ask did you’ve any console error?

    Regards,

    Thread Starter eliekashchavtsev

    (@eliekashchavtsev)

    Here how it looks like

    It’s not possible to ckick on the role to edit it capabilities.
    Also. there is no errors in the console.

    Thread Starter eliekashchavtsev

    (@eliekashchavtsev)

    I’ve found the issue, it was staging restrictions. Feel free to delete this topic

    Plugin Support Omar ElHawary

    (@omarelhawary)

    Great to hear everything is running smoothly! If you ever have questions, feel free to open a ticket. Your insights are invaluable to us, and we appreciate it if you ever want to share.

    Keep having a fantastic day!

    Hi @eliekashchavtsev, I am experiencing the same or a similar issue. I was able to create one new role, after which every time I create a new role (or clone an existing one) the system says the new role is created, then on a page refresh or visiting the Role screen, it says it doesn’t exist. Similarly, any update to role capabilities initially reports as completed/updated, then disappears on any refresh or exit to another area.

    Can you please clarify what you meant by staging restrictions affecting this? I am editing a staging site.

    Many thanks in advance for your assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
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