• Resolved jayhan

    (@jayhan)


    Hello.
    I can’t edit posts or pages after upgrading WooCommerce. When I click the Edit link on WordPress, it shows the error message, “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
    Here are the system status, critical error message by WooCommece, and WP debug logs.

    [ Two thousand nine hundred and fourtytwo lines deleted ]

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @jayhan There is not any scenario where that many lines can ever work in these forums.

    Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so.

    If you need share that data please use https://gist.github.com/ or https://pastebin.com/ instead and post the link to that paste.

    Hi @jayhan,

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you do not see the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`

    If the issue persists despite following the above steps, kindly share the following information:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    I hope this helps!

Viewing 2 replies - 1 through 2 (of 2 total)
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