cant edit orders as admin in version 5.4.1

I cannot reproduce this same error on my test site, so I think the issue must be some sort of conflict or error particular to your environment.

Are there any JavaScript errors in your browser’s console when you try to update orders? You can find guidance for checking this here, if you need it:

https://en.support.wordpress.com/browser-issues/advanced-browser-troubleshooting/#javascript-errors

Keep in mind that you’ll need to have the console open before trying to recreate the issue, not after.

Also, could you please send me a copy of your site’s system status report? You can find it under WooCommerce > Status in the dashboard. Click “Get system report” and then the “Copy for support” button. Once you’ve done that, paste it into your reply.

Thanks!

Ohh yes there is i get this one when i click update –
“An invalid form control with name=’order_item_qty[31201]’ is not focusable.”

Status report here:

### WordPress Environment ###

WordPress address (URL): https://stofmoellen.dk
Site address (URL): https://stofmoellen.dk
WC Version: 5.4.1
REST API Version: ? 5.4.1
WC Blocks Version: ? 5.1.0
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.7.34-37-log
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.4.1
WC Database Prefix: hj2hspal_
Total databasest?rrelse: 181.78MB
Database datast?rrelse: 133.97MB
Database indexst?rrelse: 47.81MB
hj2hspal_woocommerce_sessions: Data: 8.02MB + Index: 0.14MB + Engine InnoDB
hj2hspal_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
hj2hspal_woocommerce_order_items: Data: 0.27MB + Index: 0.09MB + Engine InnoDB
hj2hspal_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
hj2hspal_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
hj2hspal_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_actionscheduler_actions: Data: 0.39MB + Index: 1.16MB + Engine InnoDB
hj2hspal_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_actionscheduler_logs: Data: 1.52MB + Index: 1.91MB + Engine InnoDB
hj2hspal_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_comments: Data: 4.52MB + Index: 8.06MB + Engine InnoDB
hj2hspal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_mclean_refs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
hj2hspal_mclean_scan: Data: 2.50MB + Index: 0.30MB + Engine InnoDB
hj2hspal_options: Data: 10.05MB + Index: 1.22MB + Engine InnoDB
hj2hspal_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_postmeta: Data: 74.58MB + Index: 17.00MB + Engine InnoDB
hj2hspal_posts: Data: 12.17MB + Index: 6.59MB + Engine InnoDB
hj2hspal_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_rank_math_analytics_gsc: Data: 3.09MB + Index: 4.77MB + Engine InnoDB
hj2hspal_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_rank_math_internal_links: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
hj2hspal_rank_math_internal_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
hj2hspal_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_termmeta: Data: 0.50MB + Index: 0.47MB + Engine InnoDB
hj2hspal_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
hj2hspal_term_relationships: Data: 2.16MB + Index: 1.45MB + Engine InnoDB
hj2hspal_term_taxonomy: Data: 0.33MB + Index: 0.16MB + Engine InnoDB
hj2hspal_tinvwl_analytics: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
hj2hspal_tinvwl_items: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
hj2hspal_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_tinvwl_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_usermeta: Data: 1.02MB + Index: 0.67MB + Engine InnoDB
hj2hspal_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
hj2hspal_wcpdf_credit_note_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wcpdf_proforma_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wc_customer_lookup: Data: 0.45MB + Index: 0.41MB + Engine InnoDB
hj2hspal_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_wc_order_product_lookup: Data: 2.52MB + Index: 1.64MB + Engine InnoDB
hj2hspal_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
hj2hspal_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
hj2hspal_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_woos_search_analytics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_woos_search_data: Data: 7.52MB + Index: 0.13MB + Engine InnoDB
hj2hspal_woos_search_trends: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
hj2hspal_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
hj2hspal_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_yoast_indexable: Data: 0.31MB + Index: 0.11MB + Engine InnoDB
hj2hspal_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
hj2hspal_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
hj2hspal_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
hj2hspal_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 11516
blocks: 16
cookielawinfo: 11
mc4wp-form: 1
nav_menu_item: 42
oembed_cache: 1
page: 35
post: 5
product: 5299
product_variation: 2073
revision: 801
shop_coupon: 1
shop_order: 6098
shop_order_refund: 2
wpcf7_contact_form: 6

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

weLaunch Framework: af weLaunch.io – 1.0.8
All In One WP Security: af Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.8

Bambora Online ePay: af Bambora Online – 5.2.1
Comet Cache Pro: af WebSharks
Inc. – 170220

Contact Form 7: af Takayuki Miyoshi – 5.4.1
GDPR Cookie Consent: af WebToffee – 2.0.4
Google Tag Manager for WordPress: af Thomas Geiger – 1.13.1
Easy WP SMTP: af wpecommerce
alexanderfoxc – 1.4.6

Filter Everything PRO: af Andrii Stepasiuk – 1.2.1
Loco Translate: af Tim Whitlock – 2.5.3
MC4WP: Mailchimp for WordPress: af ibericode – 4.8.6
Nextend Social Login: af Nextendweb – 3.0.28
Shipmondo til WooCommerce: af Shipmondo – 4.0.9
All in One Product Quantity for WooCommerce Pro: af WPWhale – 3.6.1
PW WooCommerce Gift Cards Pro: af Pimwick
LLC – 1.313

Regenerere miniaturebilleder: af Alex Mills (Viper007Bond) – 3.1.5
reSmush.it Image Optimizer: af reSmush.it – 0.4.1
Rank Math SEO: af Rank Math – 1.0.67
TI WooCommerce Wishlist Premium: af TemplateInvaders – 1.26.0
WooCommerce Dynamic Pricing & Discounts: af RightPress – 2.4
Product Feed ELITE for WooCommerce: af AdTribes.io – 2.6.4
WooCommerce Search Engine: af Guaven Labs – 2.2.2
WooCommerce Attribute Images: af weLaunch – 1.2.4
WooCommerce Conversion Tracking: af woopt – 1.10.9
WooCommerce PDF Invoices & Packing Slips: af Ewout Fernhout – 2.9.0
WooCommerce PDF Invoices & Packing Slips Professional: af Ewout Fernhout – 2.8.0
WooCommerce PDF Invoices & Packing Slips Premium Templates: af Ewout Fernhout – 2.12.0
WooCommerce: af Automattic – 5.4.1
WP Crontrol: af John Blackbourn & crontributors – 1.10.0
WP Overnight Sidekick: af Jeremiah Prummer
Ewout Fernhout
Michael Kluver – 2.3.1

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: DKK (DKK)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop basisside: #5 - /shop/
Kurv: #6 - /kurv/
Checkout: #7 - /kasse/
Min konto: #8 - /min-side/
Vilk?r og betingelser: #114 - /salgs-og-leveringsbetingelser/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.13.3
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
/var/www/stofmoellen.dk/public_html/wp-content/plugins/woocommerce-attribute-images/public/partials/woocommerce-attribute-table-images.php version 3.1.0 er udg?et. Kerneversionen er 3.6.0
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						L?r hvordan man opdaterer

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 1.533
Oldest: 2021-06-22 13:29:34 +0200
Newest: 2021-07-06 18:38:31 +0200

Failed: 1
Oldest: 2021-04-12 15:03:47 +0200
Newest: 2021-04-12 15:03:47 +0200

Pending: 2
Oldest: 2021-07-13 12:15:42 +0200
Newest: 2021-07-23 02:00:53 +0200

### Status report information ###

Generated at: 2021-07-06 19:12:45 +02:00

Hi @andersi913 –

Thanks for sharing those details. I do suspect a theme or plugin conflict is possible the culprit here as my colleague previously suggested.

In order to troubleshoot this further, would you mind taking the following steps?:

– Ensure you have a current backup of your site.

– Make sure all software is up-to-date. This includes WordPress, WooCommerce, your plugins and your theme.

– Temporarily switch to one of our default themes, such as Storefront, to ensure that this isn’t a theme compatibility issue. Once you switch themes, does everything function as expected?

– If not and we can rule out the theme compatibility issue, we also recommend deactivating all plugins except for WooCommerce to see if this resolves the issue at that point. If it does, then you would need to activate each plugin, one at a time, to see if you can find the conflicting extension/plugin.

If you don’t want to perform these tests on the live site, I would recommend reaching out to your web host to see if they offer a staging site as part of your hosting package. If not, then I’d recommend using the WP Staging plugin to duplicate the site.

Let us know how this goes!

Hi @andersi913,

It’s been a while so we’re just checking if you were able to carry out the tests above and make some headway with the issue. Just to add, you can also check for console errors logged by your browser when you try the order status update. If possible, you could share those errors with us.

We’ll be happy to hear back from you.
Thanks.

Hi i actually just got it fixed like 10 minutes ago.. ??
It was another plugin i missed some updates on because i had to use their “update/licence checker plugin” and i for some reason i forgot install it.. ??

Thanks for the help.. ??

Such a good turnout of events here!

Glad to hear that you’ve been able to fix the issue. I’ll go ahead and mark this thread as resolved but if you have any other questions, you’re always welcome to create a new thread.