Can’t edit or delete filters in filterset

  • Resolved peterpruimboom

    (@peterpruimboom)


    3 years ago

    Hello,

    Created a Filterset and added two filters to it. Now I want to edit the Filters but I can’t edit filters in the filterset. Deleting is also not possible.

    Regards, Peter.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author stepasyuk

    (@stepasyuk)

    Hello @peterpruimboom

    Can you please send me screenshot with the error? Or if you don’t see any error open please console in Chrome Command+Option+C (Mac) or Control+Shift+C (Windows) select Console tab and click Update or Delete and capture screenshot of the red text in Console tab and insert link to the screenshot here.

    kathyeng07

    (@kathyeng07)

    Hi, yes I have this issue too. I have just installed plugin and unable to edit my filters I am creating. I have had to delete and start again. I have purchased PRO as I want the filter to appear on a static page yet it is not working. Is there instructions to assist me to get this to work? Thank you

    Plugin Author stepasyuk

    (@stepasyuk)

    Hello @kathyeng07

    Can you please provide me with screenshot of the error from Chrome console as I asked above?

    Optionally you can you write this support request on CodeCanyon comments, where you purchased the PRO version.

    Thread Starter peterpruimboom

    (@peterpruimboom)

    Hello Stepasyuk,

    Sorry for the delay, but here is the screenshot.

    https://websitenu.nl/wp-content/uploads/screenshot-filters.png

    The filter bar cannot be opened.

    Peter

    Plugin Author stepasyuk

    (@stepasyuk)

    @peterpruimboom and @kathyeng07 I have fixed this problem in the latest versions of the plugins. For both versions – Free and PRO. Update please them on your ends to the v 1.4.4 and let me know if the problem is solved for you.

    Don’t forget to make a DB backup before any updates.

    • This reply was modified 3 years ago by stepasyuk.
Viewing 5 replies - 1 through 5 (of 5 total)
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