Can’t edit in elementor after site migration

  • Resolved kod7eks

    (@kod7eks)


    2 years ago

    1. Transferred a site from one domain to another using the Duplicator plugin.

    2. All elements work fine, there are no obvious errors, but when I open the page in the elementor, it is impossible to edit anything.

    3. Disabled all plugins one by one until I found out that the conflicting plugin is Jeg Elementor Kit. When it’s off, the elementor works fine, but when it’s on, you can’t edit the page.

    4. The editor itself opens, but no elements can be edited, a pencil does not appear on any element

    5. I deleted the Jeg Elementor Kit plugin and reinstalled it, it did not help

    == Server Environment ==
* Operating System: Linux
* Software: Apache/2.4.29
* MySQL version: Percona Server (GPL), Release '38', Revision '3692a61' v5.7.35-38
* PHP Version: 8.1.11
* PHP Memory Limit: 1024M
* PHP Max Input Vars: 3000
* PHP Max Post Size: 5000M
* GD Installed: Yes
* ZIP Installed: Yes
* Write Permissions: All right
* Elementor Library: Connected

== WordPress Environment ==
* Version: 6.1.1
* WP Multisite: No
* Max Upload Size: 5 ГБ
* Memory limit: 768M
* Max Memory limit: 1024M
* Permalink Structure: /%postname%/
* Language: ru-RU
* Timezone: 7
* Debug Mode: Inactive

== Theme ==
* Name: Remont Holl Theme
* Version: 1.0.0
* Author: Sinegosa
* Child Theme: Yes
* Parent Theme Name: Astra
* Parent Theme Version: 3.9.4
* Parent Theme Author: Brainstorm Force

== Active Plugins ==

* Astra Pro
Version: 3.9.3
Author: Brainstorm Force

* Cyr-To-Lat
Version: 5.3.0
Author: Sergey Biryukov, Mikhail Kobzarev, Igor Gergel

* Elementor
Version: 3.8.1
Author: Elementor.com

* Elementor Header & Footer Builder
Version: 1.6.13
Author: Brainstorm Force, Nikhil Chavan

* Elementor Pro
Version: 3.8.2
Author: Elementor.com

* FileBird
Version: 5.0.8
Author: Ninja Team

* Jeg Elementor Kit
Version: 2.5.10
Author: Jegtheme

* LiteSpeed Cache
Version: 5.3
Author: LiteSpeed Technologies

* MetForm
Version: 3.1.0
Author: Wpmet

* MetForm Pro
Version: 3.0.0
Author: Wpmet

* Mihdan: Elementor Yandex Maps
Version: 1.4.4
Author: Mikhail Kobzarev

* Rank Math SEO
Version: 1.0.102
Author: Rank Math

* Rank Math SEO PRO
Version: 3.0.24
Author: Rank Math

* True Lazy Analytics
Version: 2.3
Author: seojacky

* Ultimate Addons for Elementor
Version: 1.36.12
Author: Brainstorm Force
<code></code>

    == Error ==

    `
    PHP: 2022-11-22 16:00:04 [warning X 1][/home/c/cd53318/public_html/wp-content/plugins/elementor-pro/modules/forms/classes/ajax-handler.php::270] Undefined array key “post_id” [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    • This topic was modified 2 years ago by Yui. Reason: formatting
    • This topic was modified 2 years ago by kod7eks.
    • This topic was modified 2 years ago by kod7eks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @kod7eks,

    We apologize in advance for this inconvenience. It looks like the error log you provided is incomplete, can you copy-paste it again into Pastebin?

    Then, usually, if there is a problem in the Elementor Editor, it will display an error log in the browser console. Can you copy-paste the error on Pastebin as well?

    Previously we tried to migrate using the Duplicator plugin by Snap Creek, but we didn’t have this kind of issue. For now, we assume that maybe one of the Elements/Widgets is causing the conflict, to be sure you can try disabling all Elements/Widgets by going to the Jeg Elementor Kit -> Elements menu.

    Before trying the methods above, we hope you can back up all your data first (including databases, files, etc.) so that it can be recovered in case of unwanted errors.

    Thank You

    Thread Starter kod7eks

    (@kod7eks)

    == Журнал ==
	
PHP: showing 3 of 3PHP: 2022-11-22 16:00:04 [warning X 6][/home/c/cd53318/public_html/wp-content/plugins/elementor-pro/modules/forms/classes/ajax-handler.php::270] Undefined array key "post_id" [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-11-22 18:27:57 [notice X 2][/home/c/cd53318/public_html/wp-content/plugins/elementor-pro/license/updater.php::84] version_compare(): Passing null to parameter #2 ($version2) of type string is deprecated [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-11-23 05:22:25 [notice X 1][/home/c/cd53318/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::304] Аргумент $control_id устарел с версии 3.5.0! [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

    * Today I’ll try to turn off one element at a time, it’s possible to find the one that causes the conflict

    https://pastebin.com/6G1nxZzk
    Password, site name without https

    Found another difference if that helps. On the old server:
    MySQL version: MySQL Community Server (GPL) v5.7.34
    and on the new:
    MySQL version: Percona Server (GPL), Release ’38’, Revision ‘3692a61’ v5.7.35-38
    but there were no errors during the transfer, everything went fine

    Thread Starter kod7eks

    (@kod7eks)

    https://i.ibb.co/SNcb8m0/image.png

    I disabled some elements and it helped! I share a list of what I turned off, then I started turning it on and immediately found a conflicting element, this is Search

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @kod7eks,

    Thanks for giving it a try. We tried using those Elements/Widgets, but we still don’t have this issue.

    With your permission, if you please, can you provide the export file of the Duplicator plugin? So that we can check it in more detail in our local. To keep it private, you can send the file to Email [email protected] or [email protected].

    We will wait for further news from you.

    Thank You

    Thread Starter kod7eks

    (@kod7eks)

    Sorry, my client did not allow access to the Duplicator file for security reasons, as the file contains the full settings of the live site, including the firewall settings.

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @kod7eks,

    All right, it’s fine, we understand that.

    Then, we saw this forum mark as resolved, has this problem been solved? If you still can’t edit in the Elementor Editor when all widgets are enabled, we’ll note that in our list for further investigation.

    Thread Starter kod7eks

    (@kod7eks)

    No, I marked the problem as solved, that the solution was disabling the element ??

Viewing 7 replies - 1 through 7 (of 7 total)
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