Can’t edit existing forms

Hi, @dennis2in2pdx!

Thanks for posting about this problem!
This problem occurs if these forms are created with a very old version of Form Maker (1.6.x or lower). Was this your case?

If so, unfortunately, you need to recreate these forms ?? But, recreating them will let you use the newest features of Form Maker.

But in case the forms were created with a new version, please contact our team using this form (select “I have a pre-sales question” and the form will appear).

Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Cheers!

Hi, Support –

I don’t know which version of FormMaker we used, but the newest form is dated May 19, 2014, and we have not needed to update any of them for 3-1/2 years.

I went directly to the WordPress MySQL database and found FormMaker tables that reveal a lot of details about each form. But one piece of data I can’t find is the email address where a form is sent after submittal. Where would I find that?

– Dennis

Hi, @dennis2in2pdx!

Please note, that the version of May 2014 is a very old version. So unfortunately, you need to recreate your non-working forms.

As for your second question, the recipient email addresses are under mail column of [prefix]_formmaker table. You can also set it from Form Options > Email Options page, using Email to send submissions to option.

Cheers!

I am also having this same issues – brand new install of this plugin. When you create a form, publish and then go back to edit its does not work.

After inspecting the code it is riddled with error and console errors.

Please can you take a look – urgent request.

Hi @danjbh!

Greetings!

I am terribly sorry for the inconvenience!
May I ask have you already contacted us via support system? If yes, please check your inbox, since we replied to that ticket. We will provide a solution as soon as possible and share it here as well.

Thanks in advance!