• Harry

    (@testingleis)


    Hi

    I am using elementor page builder plugin Version 2.7.5 with twenty seventeen theme and WordPress 5.2.4.

    I am not able to edit the content, a grey area with dotted border is overlapping the content area.

    Screenshot: https://prnt.sc/q23ttq

    I have tried by disabling all the plugins, and found that activated theme is the culprit.

    I have also regenerated the builder CSS from plugin options, but nothing seems working.

    Here is the system report

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: Percona Server (GPL), Release 23, Revision 500fcf5 v5.7.23-23
    PHP Version: 7.2.24
    PHP Max Input Vars: 1000
    PHP Max Post Size: 260M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.2.4
    Site URL:
    Home URL:
    WP Multisite: No
    Max Upload Size: 256 MB
    Memory limit: 256M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: Locksmith Child
    Version: 0.1.0
    Author: Ariel Jacoby
    Child Theme: Yes
    Parent Theme Name: locksmith
    Parent Theme Version: 1.8
    Parent Theme Author:

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36

    == Active Plugins ==
    Akismet Anti-Spam
    Version: 4.1.3
    Author: Automattic

    All-in-One WP Migration
    Version: 7.10
    Author: ServMask

    All-in-One WP Migration Unlimited Extension
    Version: 2.32
    Author: ServMask

    Contact Form 7
    Version: 5.1.5
    Author: Takayuki Miyoshi

    Elementor
    Version: 2.7.5
    Author: Elementor.com

    Elementor Call to Action (CTA) Box Animate
    Version: 1.0.3
    Author: InternetCSS

    MOJO Marketplace
    Version: 1.4.6
    Author: Mike Hansen

    Slider Revolution
    Version: 5.1.5
    Author: ThemePunch

    Velvet Blues Update URLs
    Version: 3.2.9
    Author: VelvetBlues.com

    Widget CSS Classes
    Version: 1.5.4
    Author: C.M. Kendrick

    WP Fastest Cache
    Version: 0.9.0.0
    Author: Emre Vona

    WP File Manager
    Version: 5.4
    Author: mndpsingh287

    WPForms Lite
    Version: 1.5.6.2
    Author: WPForms

    Yoast SEO: Local
    Version: 11.8.1
    Author: Team Yoast and Arjan Snaterse

    Yoast SEO Premium
    Version: 11.8
    Author: Team Yoast

    == Must-Use Plugins ==
    Elementor Safe Mode
    Version: 1.0.0
    Author: Elementor.com

    Endurance Browser Cache
    Version: 0.4
    Author: Mike Hansen

    Endurance Page Cache
    Version: 1.6
    Author: Mike Hansen

    SSO
    Version: 0.3
    Author: Garth Mortensen, Mike Hansen

    == Log ==

    Log: showing 20 of 202019-07-31 00:47:40 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.6.6’,
    ‘to’ => ‘2.6.7’,
    )]
    2019-08-07 23:05:42 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.6.7’,
    ‘to’ => ‘2.6.8’,
    )]
    2019-09-11 01:15:03 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.6.8’,
    ‘to’ => ‘2.7.1’,
    )]
    2019-09-11 01:15:35 [info] elementor::elementor_updater Started
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_0_rename_document_types_to_wp Start
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_0_rename_document_types_to_wp callback needs to run more 0 times
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_1_remove_old_usage_data Start
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_1_remove_old_usage_data Finished
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_1_recalc_usage_data Start
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_1_recalc_usage_data Finished
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_0_rename_document_types_to_wp Start (2 of 1, 200%)
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_0_rename_document_types_to_wp Start (3 of 1, 300%)
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_0_rename_document_types_to_wp Start (4 of 1, 400%)
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_0_rename_document_types_to_wp Start (5 of 1, 500%)
    2019-09-11 01:15:35 [info] Elementor/Upgrades – _v_2_7_0_rename_document_types_to_wp Finished
    2019-09-11 01:15:35 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.6.8’,
    ‘to’ => ‘2.7.1’,
    )]
    2019-09-16 10:57:30 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.7.1’,
    ‘to’ => ‘2.7.2’,
    )]
    2019-09-24 22:24:11 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.7.2’,
    ‘to’ => ‘2.7.3’,
    )]
    2019-10-06 22:08:19 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.7.3’,
    ‘to’ => ‘2.7.4’,
    )]
    2019-10-28 22:06:21 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.7.4’,
    ‘to’ => ‘2.7.5’,
    )]

    == Elements Usage ==

    wp-post
    button : 6
    text-editor : 7
    wp-page
    accordion : 1

    Please check the issue and provide me working solution.

    Waiting for quick response
    Thanks

Viewing 1 replies (of 1 total)
  • Elementor

    (@davidr90)

    Hi,

    Please send me an example of how to reproduce this issue, does this occur when you open a new Elementor page?

    also, do you still see this issue while switching to a different WP theme (such as Twenty Sixteen)?

Viewing 1 replies (of 1 total)
  • The topic ‘Can’t edit content in elementor page builder with twenty seventeen’ is closed to new replies.