Can’t edit checkout custom fields

  • I have added a text area checkout custom field as explained here https://booster.io/docs/woocommerce-checkout-custom-fields: shipping_wcj_checkout_field_1

    It works fine and I see the content of the field also in the order page, as admin/store manager. However, when I edit the field (because of a typo for example from the customer), it doesn’t save the changes. The field is uneditable.

    How can I make this checkout custom field editable?

    Thanks! Gerske

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support David G

    (@gravid7)

    Hi @gerske

    After the order is placed you can change the checkout custom fields value from the admin side order page.

    Thread Starter gerske

    (@gerske)

    Hi David, yes, it seems to be possible to edit the field from the admin side order page. But after saving, the field is not saved. Very strange.

    Plugin Support David G

    (@gravid7)

    Hello @gerske

    Can you Please share below details. It will help me to recreate and fix the issue.

    PHP version
    WooCommerce version
    WordPress version
    Booster version
    Screenshot of the issue

    Thread Starter gerske

    (@gerske)

    Hi David,

    PHP version 8.1
    WooCommerce version 7.6.0
    WordPress version 6.2
    Booster version 6.0.4

    The custom field I made in Booster is visible in the admin order pages, under the shipping address. When a customer puts text in this field when ordering, this text is visible in this field on the admin order page. So it works fine. We use this text as a printed message on our product.

    Only problem is when I edit this field on the admin order page, it doesn’t save the field. After saving it show the content like it was before. So empty when the field was empty. Or with the customer text again, with losing the edits I made.

    It is not a huge problem, but it would be handy if we could edit the field. Sometimes customers make a spelling mistake, and we would like to fix it.

    So, don’t spend too long on it. But if you have a quick fix, it would be great.

    Thanks

    Gerske

    Plugin Support David G

    (@gravid7)

    Hi @gerske

    We have released a new version of booster v6.0.5.

    Can you please upgrade the plugin and confirm whether your fix has been included or not?

    Thread Starter gerske

    (@gerske)

    The new version 6.0.5 (from 3 weeks ago) did not fix it. Maybe good to know: I have also activated the module “check out fees” for this same custom field.

    When a customer enters something in the custom field, a small fee will be added to the order. That works very nicely.

Viewing 6 replies - 1 through 6 (of 6 total)
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