cant download backup file from admin area.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Paul de Wouters

    (@pauldewouters)

    macgig

    Can you check via FTP if the file actually exists at that location?

    thanks

    Thread Starter macgig

    (@macgig)

    the file is there until you get to

    ?key=d1b98aec88e6ecebdd2aa4ae87f7bf67

    not sure why that is there.

    Thread Starter macgig

    (@macgig)

    I get a genereric error.

    mysite.com The page you requested is NOT AVAILABLE
    A general error has occurred

    Thread Starter macgig

    (@macgig)

    here is what I see when I hit the download button in the admin area.

    the file is there until you get to the ?key=d1b98aec88e6ecebdd2aa4ae87f7bf67 part.

    Thread Starter macgig

    (@macgig)

    think I solved my problem. in wp-content I had this in the .htaccess file.

    Order Allow,Deny
    Deny from all
    <Files ~ “\.(gif|jpe?g|png|css|js|xml)$”>
    Allow from all
    </Files>

    removing this I can download it now. just solved it myself. but now my wp-content will be in danger of getting hacked?

Viewing 5 replies - 1 through 5 (of 5 total)
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