Can’t download attachments

  • Resolved bociakrodyl

    (@bociakrodyl)


    9 months ago

    Hello,
    I have a problem downloading attached files.

    I have links like this:
    my-domain/?wpsc_attachment=2&auth_code=D4Px2Qm0
    and all of them open the home page when clicked.

    Here on the support site, someone described a similar problem after updating the plugin.
    I have a fresh installation. I don’t have any option to update the database.
    I’m testing it before I buy the full version.
    You have great plugin with lots of options,
    but attaching files is crucial during customer support.
    This is helpull evidence, so it just has to work.

    I would also like to know where I can find these files? I don’t see them in the media library.

Viewing 1 replies (of 1 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello there,

    Thanks for contacting us. I hope you are doing well.

    This is a known issue, we need to fix this issue on your site. Please create a ticket on our?support portal?for further assistance.

    You can find the attachments at WP-Content/Uploads/WPSC.

    Thank you.

Viewing 1 replies (of 1 total)
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